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Click
on the question to view the answer:
Membership
Contact Information
Q:
Can I make suggestions for new hotels to be featured in
the ITC50 Online Directory?
Q: How do I contact a hotel
to make a reservation?
Q: What if I lose my ITC50
Hotel Directory?
Q: What if I forget
my ITC50 Online username or password?
Benefits and
Usage
Q:
How do I receive my cash back rebates?
Q: How many people can take
advantage of my ITC50 Online Membership?
Q: Can I reserve a room
for someone else using my membership card?
Q: Can I reserve multiple
rooms using my membership card?
Q: Can an ITC50 Online membership
Card be issued in a company name?
Q: How much advance notice
is required when making reservations to receive my discount?
Q: Will I be guaranteed
a discounted room at all hotels in the Directory year-round?
Membership
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| Q:
How do I become an ITC50 Online Travel Club Member? |
| A:
When enrolling online, choose the ITC50 Membership which best
suits your travel needs, either Silver or Platinum membership,
and click the Join Now button. Then, simply complete the enrollment
form, using a valid credit card number and submit. Or, if you
prefer, you may call our toll-free number 1-800-513-7000 to
register over the phone with a valid credit card. BACK
TO TOP |
| Q.
How do I pay for my ITC50 Online Membership? |
| A:
You may charge your ITC50 Online Travel Card Membership to one
of the following valid credit cards: American Express®, Discover®,
MasterCard® or Visa®. BACK TO
TOP |
| Q:
How soon does my Membership become active? |
|
A: Your ITC50
Online Membership becomes effective immediately after you
have properly submitted the online enrollment form. You may
then begin using your ITC50 Online benefits such as searching
our online directory. To receive hotel discounts, you will
need your ITC50 Online Membership Card. Until you receive
your enrollment kit, you may use your temporary ITC50 Online
Membership Card. BACK TO TOP
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| Q:
How do I print my temporary ITC50 Online Membership Card? |
| A:
After you join ITC50 Online, you will be able to print your
temporary membership card. If you choose not to print your card
at the time of initial sign-up, you can always access your temporary
membership card under Membership
Maintenance. BACK TO TOP
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| Q:
Why do I need my ITC50 Online Membership Card? |
| A:
To receive your 50% discount you must present your ITC50 Online
Membership Card, displaying the ITC50 logo, when you check in
at a hotel, motel or resort. Your ITC50 Membership Card is used
for identification purposes only. It is not a credit card, nor
a charge card, and may not be used as a method of payment. BACK
TO TOP |
| Q:
When will I receive my ITC50 Online Membership Card? |
| A:
Your membership card will be included in the enrollment kit
which will be mailed to you 2-3 weeks after becoming an ITC50
Online Member. Your many ITC50 Online benefits will be immediately
available to you upon logging in as a valid Member. You may
use your temporary ITC50 Online Membership Card until your enrollment
kit arrives. BACK TO TOP
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| Q:
What if I lose my ITC50 Online Membership Card? |
| A:
Should you lose your membership card, a new ITC50 Online Membership
Card can be issued for you. Send an e-mail to customerservice@itc50online.com
or call Customer Service. You will not experience a lapse in
availability to benefits, since you can print a temporary ITC50
Online membership card until you receive your new card in the
mail. To access your temporary membership card, go to Membership
Maintenance. BACK TO TOP
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| Q:
What is the 30-day risk free offer associated with ITC50 Online?
|
| A:
ITC50 Online is offering a 30 day, risk-free guarantee to all
ITC50 Online Members. When you sign up for a Silver or Platinum
Membership with the ITC50 Online Travel Club, you will be billed
at the time of registering. If at any time during the first
thirty days of membership you are unsatisfied with your membership,
you can call our customer service number and receive a full
refund for the charges incurred during that month. BACK
TO TOP |
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Contact Information
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|
Q:
Can I make suggestions for new hotels to be featured in the
ITC50 Online Directory?
|
| A:
We welcome your suggestions for hotels, motels and resorts that
you would like to see become ITC50 participants. Please complete
the Recommend a Hotel form found on the Hotel Results page.
BACK TO TOP |
| Q:
How do I contact a hotel to make a reservation? |
| A:
You must contact the hotel directly, using the phone number
provided in the online hotel directory, in order to make a reservation.
Do not call a chain's toll-free central reservations office
or a travel agency to arrange your half price accommodations.
BACK TO TOP |
| Q:
What if I lose my ITC50 Hotel Directory? |
| A:
ITC50 Online Members always have the ability to search the ITC50
Online Hotel Directory for a hotel, motel or resort. At your
request, we will send you a new, printed copy of the ITC50 Hotel
Directory. Send an e-mail to customerservice@itc50online.com
or call Customer Service requesting a new ITC50 Hotel Directory.
BACK TO TOP |
| Q:
What if I forget my ITC50 Online username or password? |
| A:
Go to the Login Help page. Then
follow the instructions to above your user name and/or password
e-mailed to you. BACK TO
TOP |
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Benefits
and Usage
|
|
Q:
How do I receive my cash back rebates?
|
| A:
Cash back rebates are only available to ITC50 Online Platinum
Members. You must make all reservations through the Travel Reservations
Center, at least 7 days in advance for all airline and 5 days
in advance for car and hotel to receive the applicable "cash
back". Confirmation will be sent directly to you - you
cannot purchase tickets at the airport. Keep a copy of your
receipt and itinerary and mail these to ITC50 Online Travel
Club. After your cash back request is received, we will mail
you a check reflecting a 5% rebate for airfare, cruises and/or
vacation packages or a 10% rebate on your room rate at hotels.
This benefit cannot be used in conjunction with ITC50 benefits,
such as the 50% off on hotels or the ITC50 discount on car rentals.
Any questions regarding the rebates can be answered by sending
an e-mail to customerservice@itc50online.com or calling the
toll-free number. BACK TO TOP
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| Q:
How many people can take advantage of my ITC50 Online Membership? |
| A:
ITC50 Online Memberships are valid for one or two persons sharing
the same room. Additional persons in the same room may be required
to pay the hotel/motel's normal extra-person charge (children
stay free, however, if that is the hotel/motel's usual policy).
BACK TO TOP
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| Q:
Can I reserve a room for someone else using my membership card? |
| A:
No. The 50% discount only applies to the cardholder. Your ITC50
Membership Card displays the cardholder's name and you may be
asked for additional identification by the hotel, motel or resort
when checking in. BACK TO TOP |
| Q:
Can I reserve multiple rooms using my membership card? |
| A:
Some hotels limit the number of guests sharing one room, and
large families may require two rooms. Hotels reserve the right
to allow the use of only one Membership, and therefore only
one discounted room per family, per stay. BACK
TO TOP
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| Q:
Can an ITC50 Online membership be issued in a company name? |
| A:
No. ITC50 Online memberships are issued in the individual's
name only. BACK TO TOP
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| Q:
How much advance notice is required when making reservations
to receive my discount? |
| A:
ITC50 reservations should be made within 30 days of your arrival
date. BACK TO TOP |
| Q:
Will I be guaranteed a discounted room at all hotels in the
Directory year-round? |
| A:
Unless otherwise specified, the ITC50 Membership Card is valid
seven days a week, all year round, subject to discount room
availability. Check ITC50 Directory listings for pertinent information
before making your reservations. Some hotels limit the number
of rooms available for discount sales and stop accepting discount
reservations when they reach a specific level of occupancy (%
varies with individual hotel). BACK
TO TOP |
